Secure 20/20 – User Involvement In An Effective Information Security Program

Last updated: June 4, 2026

In this Broadcast, NCX Group CEO and Host of Secure 20/20, Mike Fitzpatrick interviews Paul Ingevaldson, the former CIO of ACE Hardware and the author of 9 1/2 Secrets Of A Great IT Organization.  

During the interview they discuss Paul’s ideas for creating effective IT and Security Teams within today’s Digital Corporations.  Also discussed is the potential behind the scenes of what may be going on with the Target Stores Security Breach and impacts to the organization.    

By the end of this interview you will gain insights into the importance of a well structured IT Organization and the criticality of a Risk Based Security Model.

Frequently Asked Questions

What is the importance of user involvement in information security?

User involvement is crucial for creating effective security protocols and ensuring that IT teams understand the needs and risks associated with digital operations.

How can organizations build effective IT and Security Teams?

Organizations can build effective teams by fostering collaboration, investing in training, and implementing a risk-based security model.

What lessons can be learned from the Target Stores Security Breach?

The Target Stores Security Breach highlights the importance of proactive security measures and the need for a well-structured IT organization.